Medical Virtual Assistant (Urgent Care Support) Job at GenTask Virtual Assistance Services, United States

  • GenTask Virtual Assistance Services
  • United States

Job Description

Medical Virtual Assistant (Urgent Care Support)

SC, USA Job Openings Medical Virtual Assistant (Urgent Care Support)

About the Job Medical Virtual Assistant (Urgent Care Support)

Job Title: Medical Virtual Assistant (Urgent Care Support)

  • Job Type: Full-Time (7 hours per day)
  • Location: Remote
  • Salary: 40,000 per month

About the Role

We are looking for a Medical Virtual Assistant to support an Urgent Care facility by managing patient phone inquiries and administrative tasks. The ideal candidate will have experience in medical customer service and be comfortable assisting patients with appointment scheduling, prescription issues, insurance verification, and missing paperwork.

Key Responsibilities

  • Answer and triage patient calls professionally and empathetically.
  • Schedule, reschedule, and cancel appointments based on patient needs.
  • Assist with prescription-related concerns, including refill requests and pharmacy coordination.
  • Verify insurance coverage and in-network status for patients.
  • Help patients complete missing forms and paperwork.
  • Document patient interactions accurately and escalate complex issues as needed.
  • Maintain patient confidentiality and adhere to HIPAA regulations.

Qualifications

  • Experience as a Medical Virtual Assistant, Medical Receptionist, or in Healthcare Customer Service.
  • Familiarity with EHR/EMR systems (experience with Athenahealth, eClinicalWorks, or similar is a plus).
  • Knowledge of medical terminology, insurance processes, and scheduling protocols.
  • Strong communication skills in English (bilingual in Spanish is a plus).
  • Proficiency with computer applications and ability to learn new systems quickly.
  • Excellent problem-solving skills and attention to detail.

Why Join Us?

  • Work remotely with a stable 7-hour workday.
  • Support a healthcare team dedicated to patient care.
  • Opportunity for long-term engagement and professional growth.

If you have experience in medical customer support and want to make a difference in patient care, we’d love to hear from you!

Job Tags

Full time, Remote work

Similar Jobs

VTG

Enterprise Systems Integrator Job at VTG

OverviewVTG is looking for a Enterprise Systems Integrator in Chantilly, VA. (Note: Contingent upon program award).Enterprise Systems Integrator I supports integration activities across systems, platforms, and stakeholders, assisting government and program teams with documentation... 

Playwright Co

Artist Operations Manager Job at Playwright Co

 ...Playhouse, a nationally acclaimed non-profit theatre in Laguna Beach, California, is seeking a Company Manager to manage payroll, union compliance, travel, and housing for artists and crews.You will serve as the backbone of artist operations, coordinating with artists, staff... 

Intermountain Health

Physicist Job at Intermountain Health

 ...therapists. In our mission-driven, patient-centered culture, youll contribute to high-quality, affordable care while engaging in process improvement, research, and education. We offer robust professional development, competitive benefits, and opportunities to impact... 

Aerotek

Order Selector Job at Aerotek

 ...great benefits, room for growth, and pay increases upon permanent hire. Team members receive paid holidays even while working as temporary staff, health insurance with employer contribution, dental coverage, and a 401(k) plan with company match. Once permanent, employees... 

Quality Carriers

Tanker Hazmat Truck Driver - Chemical Transportation Job at Quality Carriers

Quality Carriers seeks a Class A CDL Dedicated Company Driver to safely haul bulk liquid chemicals on consistent, dedicated routes. Drivers operate late-model equipment, follow strict safety and DOT regulations, and complete accurate logs and paperwork. Youll perform thorough...