Job Description

Job Description

We are a dedicated Squad on a mission to redefine Swiss watchmaking, rooted in our legacy since 1884. Driven by innovation and precision we create timepieces that combine modern-retro design with casual, approachable, and sustainable luxury — powered by passionate teams around the world.

Position Summary: The Polisher will be responsible for excellence in polishing all cases, bracelets, and buckles to as near new condition as possible. The role will be required to follow proper Breitling protocols to polish and clean customer, warranty, and stock timepieces. This position demands highly skilled manual dexterity and attention to detail, with strong knowledge of steel and precious metals, their properties, and finishing techniques. The successful polisher will also be able to operate in a fast-paced environment and prioritize and handle multiple tasks while meeting tight deadlines.

Location: Wilton, CT

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

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• Perform complete polishing and cleaning of all cases, bracelets, and buckles in accordance with Breitling’s polishing standards for customer, warranty, and stock watches.
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• Handle all watches, accessories, and any other parts with care and attention to detail.
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• Work independently to conduct quality control over polishing work and meet your productivity targets to ensure excellence in Breitling’s product and customer satisfaction.
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• Gain thorough understanding of Breitling’s general reference system.
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• Operate your workflow through Breitling’s computer system and according to company procedure to meet demand and deadlines.
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• Maintain a clean and safe working environment.
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• Monitor equipment to ensure safety and optimum performance, reporting any requirements to your manager.
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• Communicate regularly with the workshop and After Sales Service department to ensure best level of service.
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Education, Experience and Skills:

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• A high school diploma is preferred, or the equivalent coursework in a related specialized field.
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• 5-7 years of relevant professional experience, preferably in the fine jewelry industry.
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• Strong knowledge of steel and precious metals, their properties and basic finishing techniques.
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• Understanding of retail and/or the fine jewelry industry.
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• Experience polishing stock watches is preferred.
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• Attention to detail
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• Strong problem-solving skills
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Inclusive Benefits:

We offer a comprehensive range of benefits including:

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• Medical, Dental, and Vision benefits
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• FSA & HSA
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• Group life insurance and disability benefits
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• Paid parental leave and adoption support
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• Wellness and Vision reimbursement
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• Retirement Savings Plan (401k) with company match
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• Paid Time Off
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• Education Assistance
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• Employee Assistance Program
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• Commuter benefits
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• Employee Discount
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• Compensation: starting $55,000
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• Compensation varies based on experience level
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Physical Demands: While performing the duties of this job, the employee is regularly required to sit; use hands to hold, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Breitling is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally-recognized protected basis prohibited by applicable law

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